Returns & Exchanges
At Kandies World, we want you to be completely satisfied with your festival gear and accessories. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unworn, unwashed items in their original packaging with all tags attached to ensure a smooth processing experience.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing